Shipping and Payment
Brexit Update: Does Brexit affect EU/EEA orders?
No, Brexit does not affect any orders to EU countries, nor will you have to cover any additional VAT charges or customs. For any further enquiries or questions please do not hesitate to contact us on email@example.com, or message us on our chat for a more immediate response.
SHIPPING TO SPAIN: Orders to Spain will resume as of the 28th of March 2021.
- UK - Royal Mail Standard: FREE (2-3 working days)
- EU/EEA - Royal Mail Standard: £5 (3-5 working days)
- North America DHL Global Mail Standard: FREE (5-7 working days)
- Worldwide: DHL Global Mail Standard: £6 (5-7 working days)
- UK - Royal Mail 1st Class: £2.99 (1-2 working days)
- EU/EEA - DHL Express £9.99 (1-2 working days)
- North America/Worldwide - DHL Express: £9.99 (1-2 working days)
All orders placed by
- 11:30 AM - Royal Mail
- 12:30 PM - DHL
Orders shipped within 24 hours
Free express shipping does not apply to DHL remote areas . Additional charges will apply on these postcodes - Click here for a full list.
You have 14 days to notify in writing and 15 days to make sure the product gets returned to us. The safest way is to return it by recorded delivery keeping a copy of your proof of postage. We may request to see a copy of the proof of postage.
In order to return your products please first send us an email (firstname.lastname@example.org) or fill our contact form (click here) and we will guide you.
If you purchased Avant products in-store, please contact that store directly to enquire about their return policy.
Once we have received your product back, we will endeavour to complete the refund in 20 working days.
Coming Soon / Out of Stock/ Backdated Items
If an item selected is temporarily out of stock at the time of your order, it will be noted on your packing slip. We aim to ship coming soon items on the suggested date, however on some occasions this may be before or after this date. The cancellation period for these items starts from the moment of the initial order. Products on the back-order will be delivered as soon as they are available. In all circumstances, you will be charged the original price for the item and it will be delivered to you as soon as available.
*All Delivery Times and Prices may vary and are subject to change.
** SET Absolute adventurer day and night experience (2pcs) can only be shipped with 'P&P - UK Royal Mail Standard'. Delivery Estimate: 3-5 Working Days. P&P fees are £4.99.